Privacy Policy
At The Witch Store, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases on our website.
Last Updated: 01/09/2024
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we may collect your name, email address, billing and shipping addresses, phone number, and payment information.
- Non-Personal Information: We automatically collect certain non-personal information when you visit our site, such as your IP address, browser type, and browsing patterns through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your order or customer service inquiries
- Send promotional emails, newsletters, and updates (you may opt out at any time)
- Improve our website’s functionality and user experience
- Analyse customer trends and preferences to improve our products and services
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We work with trusted third-party services (such as payment processors, shipping partners, and email platforms) to help us operate the website and fulfill your orders. These parties have access to your information only to the extent necessary to perform their services.
- Legal Obligations: We may disclose your personal information if required by law or in response to a legal request (e.g., a subpoena or court order).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, keep track of items in your cart, and provide personalised content. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data (with some exceptions, such as for legal compliance)
- Opt out of marketing communications at any time by following the unsubscribe link in our emails
If you wish to exercise any of these rights, please contact us.
7. Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes for which it as collected, including to meet legal or accounting requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies if you follow a link to a third-party site.
9. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our site after any changes constitutes acceptance of the new policy.
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us (hello@thewitchstore.eu).