Terms & Conditions
Welcome to The Witch Store!
By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.
1. General Terms & Conditions
These terms govern your use of our website and the purchase of products. By using our site, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies posted on this website.
2. Products and Services
We offer a variety of spiritual and witchcraft-related products, including but not limited to Tarot decks, candles, crystals, spell kits, and other mystical tools. All products are subject to availability, and we reserve the right to discontinue any item at any time without notice.
3. Pricing and Payment
All prices listed on our website are in Euro (€) and are subject to change without notice. We accept various payment methods. Payments must be completed before any product is shipped. We are not responsible for any additional charges (e.g., customs duties, taxes…) that may apply to international orders.
4. Preorders
Payment is always required at the time of placing your order, even for preorders. Estimated shipping dates are provided but may be subject to delays. Preordered items will be shipped as soon as they are available.
5. Digital Products
When you purchase a digital product, like a guidebook or e-book, we will send it to you by email or provide a download link as soon as we confirm your payment. Digital products are non-refundable.
6. Shipping
We ship worldwide, and shipping fees are calculated at checkout. Please allow 1-5 business days for processing. Delivery times vary based on location and shipping method selected. We are not responsible for delays caused by postal services, customs, or other factors outside our control.
7. Returns and Refunds
We want you to be happy with your purchase! If you are not satisfied, we accept returns within 14 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging. Digital products, custom orders, and sale items are non-refundable. Return shipping costs are the responsibility of the customer.
To initiate a return, please contact us via the online form on this website or email (hello@thewitchstore.eu). We will provide instructions on how to return your item.
8. Disclaimer of Warranties
All products and services are provided “as is” without any warranties, expressed or implied. We do not guarantee the accuracy or effectiveness of any magical or spiritual items. The use of our products should be based on your personal intuition and judgment.
9. Limitation of Liability
The Witch Store is not liable for any direct, indirect, or incidental damages that may arise from the use of our products. You agree to use all products responsibly and in accordance with your own belief system and personal safety.
10. Privacy Policy
We respect your privacy and actively protect your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your data.
11. Governing Law
French law governs these terms, as The Witch Store operates in France. Conflict of law principles do not apply.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the updated terms.